Australia’s MOST TRUSTED Speedglas distributor
Welding Helmets Online

Terms of Use

Welding Helmets Online

Full legal policies (privacy, shipping, terms of service, refund) are also available on our Policies page.

Our Prices

Our prices are in AUD and include GST so make sure when comparing prices you compare apples with apples.

The price shown with the "strike through" is our supplier's Recommended Retail Price (RRP).

Shipping Policy

We offer free delivery* to any Australian address for every product featured on our website if you spend over $200. If you don’t spend over $200, don’t stress, it’s just a small $22delivery fee to have the goods sent to your door anywhere in Australia in a few days.

Best Price Guarantee & Requirements of a Price Match

If you find a welding helmet cheaper through any Australian retailer or Australian online shop we promise we will match it if we can.

Requirements for a price match:

  • Product must be identical, brand new and in original packaging.
  • Product must be in stock and available
  • Retailer must be Australian and an approved reseller (no auctions, group buying sites, daily deals sites, grey imports, whole sale distributors, Ebay etc)
  • Product must be listed on the Welding Helmets Online website.
  • The price you want us to match must be publicly advertised and currently available to the public (auctions and buy it now pricing excluded).
  • Price must include all costs including any shipping charges and taxes. If the advertised price is for pick-up only we reserve the right to charge a delivery service fee.
  • We look at the final price. That means all fees, taxes and shipping costs.

Support… Always!

Whether you’ve never purchased through us or you’re a customer who can’t stay away, we are always here for a chat to help you make the right decision for your individual requirements. Welding helmets aren’t just a bolt-on product for us, they are literally the purpose for our existence. Therefore you can be sure that we know what we are talking about and can help you navigate through all your requirements based on your specific application.

Warranty Policy

The warranty for all the products on our website are as per the manufacturer’s terms and conditions. We will always support you through the warranty process should you encounter an issue with a product you order through us. Our support is ongoing.

Refund Policy

Other than in situations where Welding Helmets Online is required to provide a refund (under the Australian Consumer Law), no refunds or credit will be given.

Product Images, Descriptions and Mistakes

Even though we always keep our website up-to-date and current sometimes a small mistake may slip through. This happens when you deal with hundreds of small spare parts. Therefore we need to say that all product images on the Welding Helmets Online website may vary from the actual product. All typographical errors are subject to correction. Please note that images are only to be used as a point of reference and may not be indicative, in any way, of the actual product. Don't stress, this is just to cover us on the off-chance that we make an error and charge $1.00 for a top of the line welding helmet because we slipped up!

Product Descriptions and Specifications

Please be assured that Welding Helmets Online make every effort to ensure product description accuracy, however specifications, features, documents and graphics published may contain inaccuracies. If an error is made or a product is listed at the incorrect price, Welding Helmets Online will endeavor to correct the error as soon as possible. Should you receive an order which does not match the online product then please contact Welding Helmets Online immediately.

Privacy Policy

Welding Helmets Online is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.weldinghelmetsonline.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Terms of Service

This website is operated by Welding Helmets Online. Throughout the site, the terms “we”, “us” and “our” refer to Welding Helmets Online. Welding Helmets Online offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Privacy and refund terms referenced in the Terms of Service are available on our

page.

Contact Us

If you have any questions about Welding Helmets Online terms and conditions, our privacy statement, the practices of this site or your dealings with Welding Helmets Online then please

or use our contact details below:

Welding Helmets Online

Contact Us